Contact
Have questions about Wood & Sense? We've got answers (usually) and we're here to help you out with anything you might need.
Use the contact form below to submit your request -- be sure to include any relevant information, such as a link to the product in question, your order number or anything else that might help us answer your question quickly & efficiently. We'll get back to you with 2 business day.
Get in touch
Frequently asked questions
Wood & Sense makes practical products that are handcrafted from sustainably harvested hard woods.
Beyond that, we're fourth generation woodworkers who simply love design & good products. You can learn more about us and our mission here.
We try to ship products within 48 hours of orders being placed. Keep in mind, of course, that we are a small team and our products are all handmade. As such, small delays may occur. If a delay is significant, we'll be sure to reach out to you directly.
Assuming you've provided us with the correct info during checkout (like your phone number and your email address), our system will automatically notify you of new updates.
We love shipping your stuff for free! In fact, all orders over $40 ship absolutely free within the USA. Simply add products to your cart until it's higher than $40 and then choose the free option during checkout.
Absolutely! We've done a variety of custom projects, from wooden signs to full trade show displays.
You can submit this form here to get started on a custom job!